Returns Policy

Items purchased from Onlinekookshop can in most cases be returned within 14 days of receipt. If you want to return a product, it must be in the same condition as when you received it, without any damage. You may remove products from the packaging unless the packaging is sealed.

If you choose to return products, you can inform us by sending an email to: info@onlinekookshop.be.
Please note that you must return products within 14 days of informing us.
Processing of your return
After we have received your return shipment, we will begin assessing the returned items and processing your refund. Your money will be refunded to the original payment method you used at the time of purchase, unless otherwise requested. The amount will be refunded within 7 days. The shipping costs for the return are at our expense.

Onlinecookshop Returns Policy